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ForumForumhelferlein_Supp...helferlein_Supp...helferlein_Form...helferlein_Form...SMTP mail helpSMTP mail help
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 2/5/2009 3:11 AM
 
SMTP mail help  (Canada)

I am having some trouble with the send mail feature of the Form Module.  Is it possible to see the content of the mail being sent to the SMTP server - specifically, the header information?

I am able to access the XML content of a submitted form in the database, but I would like to see the actual email, and in particular, the From address.  I cannot access the SMTP server log as I am running on a shared hosting provider.

The problem is this:

When I submit the form, I get the error message that it was unable to send the email; please try again later.  In the DNN Event Log I've determined the error to me from the SMTP server, "Mailbox unavailable. The server response was: sorry, no mailbox here by that name (#5.1.1)".  This error occurs on my domain if the From address does not exist at the domain.  In other words, I cannot use the Form Module feature that sends the email "From" the email address entered on the form - I need to use an email address that I own.  That made sense when I first tried it, because the form settings were indeed to use the email address (F) field on the form.  However, I have since changed the form settings to use Host as the From address, and verified that the Host email address in Host settings is correct - and I have tested the SMTP connection successfully using that Host email - but I am still getting the 5.1.1 error sending the form.  I tried refreshing, opening a new browser, restarting the application, all to no avail.

If I can see the mail item being sent to the SMTP server, I could troubleshoot and narrow down the possibilities.  These possilibities could include:
- There is a problem with my host's SMTP server;
- The mail is sent from the host address but in a form that confuses the SMTP server;
- The mail is still being sent from the email address on the form, because of some caching problem;
- The mail is still being sent from the email address on the form or some other address, because of an issue in the module;
- Who knows.

Is there a way to log the SMTP request in the database, or can I set some debugging or have a way to report the email to screen instead of sending the mail?

Any help or advice would be greatly appreciated.

thanks - gosens

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 2/5/2009 5:22 AM
 
Re: SMTP mail help  (Canada)

 I've found the answer, so this post can be disregarded (or removed).  The form is ok.  It seems that my hosting provider in all their educated glory is actually blocking emails from going TO addresses that do not exist on my domain.  So I can send myself emails from anybody's address as inputted (as provided in the module's functionality).  But all mail sent from the SMTP server apparently has to be sent only to ME!  I can't actually use it to send emails out to anyone.  Now that's useful.  (Aargh!)

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 2/5/2009 6:29 PM
 
Re: SMTP mail help  (Austria)

Yes, sometimes anti-spam policies shoot over the top... There are some users who use GMX or GMail as the SMTP server which seems to work fine. I don't have any experience with this, so please search the forum at http://www.dotnetnuke.com or any user group and post these questions there, if this is a possible alternative for you.

Best wishes
Michael


Michael Tobisch
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